Using Bill Pay streamlines the process of managing and paying bills, saving time and ensuring timely payments without the hassle of manual transactions. Easily link your Janney checking account to enable electronic Bill Pay to any U.S. vendor.


  • Peace of mind with automatic and scheduled payments
  • Receive billing reminders from your listed vendors
  • Reduce your risk of check fraud
  • Easily review your payment history

How to set up Bill Pay using Online Access:


Step 1

Step 1:

Speak to your Janney Financial Advisor about the benefits of a Janney Advantage cash management account.

Step 2

Step 2:

Once logged into Online Access, select Bill Pay from your home page.

Step 3

Step 3:

Validate and accept terms of use and add your important vendors.

Frequently Asked Questions:

What types of vendors can I use for Bill Pay?

Bill Pay vendors include merchants, utility companies, individuals, and businesses. You can choose from a pre-established list of common merchants or create a personal list of individuals and companies. You also have the option of making a single payment or established payment schedule.

What other features are available using Bill Pay?

Once you’ve set established at least one vendor, you can pay a bill, view billing reminders, check pending payments, and review recent payments within the Janney Advantage portal.

How do I enroll in Janney Advantage?

Speak to your Financial Advisor about opening a Janney Advantage cash management account.

What do I do if my Janney Advantage Debit card is lost or stolen?

Janney Advantage Card Services: If you have a lost or stolen Janney Advantage Debit Card, please call Customer Service at 1-877-859-1684.

Who can I contact with Online Access questions?

For additional questions related to Online Access, please reach out to our Online Services team at 888.882.0012, or [email protected].

Need Assistance?

If you have trouble using the app, you may contact the Online Services team. Please have your Janney account information ready.

  • Phone: 888.882.0012
  • Email: [email protected]
  • Monday through Friday:7AM – 7PM EST
  • Saturday, Sunday, and Holidays:7AM – 12PM EST

For more information about Janney, please see Janney’s Relationship Summary (Form CRS) on which details all material facts about the scope and terms of our relationship with you and any potential conflicts of interest.

To learn about the professional background, business practices, and conduct of FINRA member firms or their financial professionals, visit FINRA’s BrokerCheck website: