• Convenient: Deposit checks anytime, anywhere, without the need to visit an ATM or branch
  • Enhanced security: Janney’s mobile app uses encryption and security measures to protect your information
  • Faster access to funds: Deposits made through Janney’s Online Access mobile app has a quicker processing time compared to traditional check deposits

How to deposit checks on your mobile device:


Step 1

Step 1:

Open the Online Access Mobile App.


Step 2

Step 2:

Select the Move Money icon at the bottom of your screen and select Check Deposit.


Step 3

Step 3:

Under Deposit a Check, enter the dollar amount of the check and the Janney Account to receive the check.


Step 4

Step 4:

Endorse the check and take a photo of the check using your mobile device.

Frequently Asked Questions:

How do I download Janney’s secure mobile app?

To download Janney’s secure mobile app, search for “Janney“ or “MyJanney“ in the App Store/Google Play.

When will I have access to my deposited funds?

If deposited before 5 pm EST, deposits will be available the next day. If deposited after 5 pm EST, deposits will be available on the second business day. We advise you to store your checks in a secure location after depositing until you confirm that the deposit has been successfully credited to your account.

Does Janney accept money orders via mobile check deposit?

No. Janney does not accept money orders via mobile check deposit, or for deposit at the branch associated with your account.

Who can I contact with Online Access questions?

For additional questions related to Online Access, please reach out to our Online Services team at 888.882.0012, or [email protected].

Need Assistance?

If you have trouble using the app, you may contact the Online Services team. Please have your Janney account information ready.

  • Phone: 888.882.0012
  • Email: [email protected]
  • Monday through Friday:7AM – 7PM EST
  • Saturday, Sunday, and Holidays:7AM – 12PM EST


Disclosure: Mobile Check Deposits are subject to verification and are not available for immediate withdrawal. Message and data rates may apply. By using the Mobile Check Deposit feature, you agree to use Mobile Check Deposit for lawful purposes and in compliance with all applicable laws, rules, and regulations. You warrant that you will only transmit acceptable items for deposit. Janney does not accept money orders via Mobile Check Deposit, or for deposit at the branch associated with the account. Mobile Check Deposit is only available for non-IRA accounts at this time.





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